Guess Good Sams doesn't need any new customers

theroes wrote:
I called today to see whats going on. Lady couldn't find any transaction of when I did it two weeks ago. She wanted to do it over the phone and i told her I have had enough and was going to coach net. She said Ok. So I am done with goodsam. SEEEEEEEEEEEE YAHHHHHH.

theroes wrote:
I called today to see whats going on. Lady couldn't find any transaction of when I did it two weeks ago. She wanted to do it over the phone and i told her I have had enough and was going to coach net. She said Ok. So I am done with goodsam. SEEEEEEEEEEEE YAHHHHHH.

jake2250 wrote:
Last week I read a post about a camper that had a good experience being pulled out of the mud by Good Sams Road side assistance.

I was debating joining because I was a long term AAA customer.
After reading this story I was convinced that GSRSA was for me.

So I went to Good Sam Road side assistance web site and signed up, $79 introductory cost, paid with credit card.

Less than five minutes later I get an email with order number, saying I would receive an account number as soon as payment approval is processed.

Five days later, nothing, I email back inquiring to account status?
My credit card has a $79 charge pending.

after three e-mails later I get a flippant email that they (GSRSA) cannot find my order,,, REALLY?

Called CC company and because it is pending,, I CAN NOT STOP PAYMENT!!!

And You wonder why customers are reluctant to re join or join your service!!

Good Sam Care Team wrote:

jake2250,

I have sent you a PM with an update on your purchase for GSRA and how I have corrected it. Please reply to the PM with any further questions.

Shane W.
Good Same Care Team
goodsamcs@goodsamfamily.com