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Pops_R's avatar
Pops_R
Explorer
Aug 09, 2016

Hail Damage Insurance Claim

We have our Good Sam insurance with National General Assurance Company.
We were among the many in Colorado Springs who got hit by the big Hail Storm on July 28 2016.
It has been a long wait getting car windshields replaced and even longer wait for getting an appointment for RV damage repairs.
Camping World gave us an October 18 appointment and told us to just coverup the open hole we have where the shower skylight was. The large hail just broke that all up.
The roof is all dented up and there is even a few cuts in the rubber roof from the hail.
Our awning is damaged as are the toppers over the slide outs.
National General did contract with an insurance adjuster to come out but they do not actually have their own. He came out just last night and took pictures and will electronically submit his report to National General.
We now have the understanding someone or some board at the insurance company will decide how much or what they will pay for and send us a check. I thought it was going to be a guide line for the Motor Home repair shop what to schedule us for as until the rubber roof is removed no one can determine the hail damage to the roof and protect against any future leaks.

My question here is asking if anyone has had any experience with hail storm damage and Good Sam Insurance?
  • If its like autos, what will happen is that once the repairs start, if they find additional damage, the repair facility will submit a suppliment claim. You don't have anything top worry about.
  • I had a hail claim on my TT last summer. Got home the next day, called my mobile repair guy for an estimate, along with GEICO to report the claim. They sent an adjuster out that afternoon, he agreed with the estimate, and wrote me a check on the spot!

    Your company has had two weeks and hasn't done a thing toward getting you back to where you were. It should not be such a prolonged process! I would call your company EVERY day to get action.

    I wouldn't take my RV to Camping World as that would be another L O N G ordeal, based on what others report on this forum!
  • Pops R,

    Thank you for contacting Good Sam and I am sorry to hear your RV was part of the hail storm in Colorado. I would like to look into this for you. Please send a private message with a good phone number for you.

    Thanks,
    Stacy
    Good Sam Care Team

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