Have not received new GS ERS card
I renewed my ERS Jan 12/13 via phone and charged to my credit card but have not received my new card as of yet. What do I need to do to solve the problem of no card?
Forum Discussion
As of today 19 June 2013, I still have not received my new hard plastic RSA member card. I sent a PM to the rapid response team on 13 May 2013 requesting my cards. Here is over four weeks later and still no cards. This is getting redicules having to wait over three months to get the cards. I am not going to wait four more weeks for my cards. Either get my cards to me with in 10 days or I will cancel my member ship to RSA, and I expect full refund of the cost of the RSA.
POSTED MAY 13 2013. "I renewed my Road Side Assistance on 13 Mar 2013. The first part of April, I called the number listed on the web for road side assistance and spoke with a representive. He stated my new cards showning the correct experation date would be arriving in two weeks. It is now 13 May 2013 and I still have not received my new cards. On this thread it has been stated it takes about 2 to 3 weeks for the new cards to arrive. It has also been stated it takes about 7 to 10 days for them to arrive. With all the problems many people have receiving new cards, it is apparent Good Sams Road Side Assistance needs to correct the problem with sending new cards. I do not want "temporary" cards, I want the hard plastic cards!"
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POSTED MAY 13 2013. "I renewed my Road Side Assistance on 13 Mar 2013. The first part of April, I called the number listed on the web for road side assistance and spoke with a representive. He stated my new cards showning the correct experation date would be arriving in two weeks. It is now 13 May 2013 and I still have not received my new cards. On this thread it has been stated it takes about 2 to 3 weeks for the new cards to arrive. It has also been stated it takes about 7 to 10 days for them to arrive. With all the problems many people have receiving new cards, it is apparent Good Sams Road Side Assistance needs to correct the problem with sending new cards. I do not want "temporary" cards, I want the hard plastic cards!"
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