Disappointed in the time I have to wait for repairs through my Good Sam ESP. Contacted my local CW and was told I would have to wait until late December or early January. The repair involves the circuit board on the hot water heater and the fresh water tank leaking. From talking to other RV owners both jobs can be accomplished in less then a week. Now, our trip down south for the week after Thanksgiving will have to be postponed and probably cancelled. And to top it off, our RV was purchased at a CW.Truly disappointing. :(

That is a bummer.... is there another Camping World within a reasonable distance?Will you lose deposits due to the cancellation????Hope CW comes through for you, a lot sooner.

Try contracting the manufacture of your unit. They may send you to another service center which is what Heartland did for us. CW said it would be nine months before we could get in for service. The independent service center Heartland sent us to brought us in the next day and out the same day.

Welcome to the RV repair world. Under staffed, over worked, under managed, and for the most part don't give a darn.

Mark, there is no way in hell that I would cancel a weekend trip, much less a trip south, waiting for the monkeys at CW to fix anything. The circuit board can be replaced with a "Dinosaur" brand board that is ten times the quality of the OEM part. It's an easy DIY job, and the part is about $100 online. As for the water tank, tear it out, figure out what the problem is, and fix it. As an accomplished carpenter, there is little that you can't tackle on your rig. By DIYing your repairs you will not only save a ton of time and money, but the work gets done right, and you don't have to wait months for a job that may, or may not, be done correctly the first time.

Call a Mobile RV tech. They can usually handle extended warranty and get approval while on site.

Have to wait two months for service | Good Sam Community

jetcare
Explorer
Oct 25, 2016
Call a Mobile RV tech. They can usually handle extended warranty and get approval while on site.
soren
Explorer
Oct 25, 2016
Mark, there is no way in hell that I would cancel a weekend trip, much less a trip south, waiting for the monkeys at CW to fix anything. The circuit board can be replaced with a "Dinosaur" brand board that is ten times the quality of the OEM part. It's an easy DIY job, and the part is about $100 online. As for the water tank, tear it out, figure out what the problem is, and fix it. As an accomplished carpenter, there is little that you can't tackle on your rig. By DIYing your repairs you will not only save a ton of time and money, but the work gets done right, and you don't have to wait months for a job that may, or may not, be done correctly the first time.
wildtoad
Explorer II
Oct 25, 2016
Welcome to the RV repair world. Under staffed, over worked, under managed, and for the most part don't give a darn.
Calicajun
Explorer
Oct 25, 2016
Try contracting the manufacture of your unit. They may send you to another service center which is what Heartland did for us. CW said it would be nine months before we could get in for service. The independent service center Heartland sent us to brought us in the next day and out the same day.
LadyRVer
Explorer II
Oct 25, 2016
That is a bummer.... is there another Camping World within a reasonable distance?
Will you lose deposits due to the cancellation????
Hope CW comes through for you, a lot sooner.

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