Helpful?
A few weeks ago I called GS Roadside Assistance because of a blowout on an inside dual tire. I explained our problem to the dispatcher. She determined our location from our cell and we were informed t...
Forum Discussion
jetboater454 wrote:
I think the biggest problem with roadside help is the program/training they get. It's essentially the same theory as 911,but without the training.
Sometimes when they punch up your location it may show someone that is 100 miles away at the top of the list,so they click on that. Kind of like google,may not even pertain to your problem. And also don't forget we have motorhomes,trailers,5th wheels ect,that a lot of tow companies can't or wont deal with due to insurance and our sue happy society.
I run into the same problems with a break down in my semi and our dispatch has national fleet towing/repair accounts. Have had a little tow truck show up to tow 80,000 lbs. The guy thought he was going to tow a pickup truck. Somewhere between the call to the company and tow dispatch the person at the tow company forgot it was a big rig.
We as a society want every thing right now and done right. ME FIRST. Sometimes we are not the only call the call center gets,but we think we are.
So they advertise and charge for a service that caters to the RV owner but a purchaser should forgive them for lack of or poor training, consistently poor service, etc etc etc? Ok. It has nothing to do with me first.
