Forum Discussion

Yosemite_Sam1's avatar
Yosemite_Sam1
Explorer
Mar 06, 2019

Here we go again!

Hi,

I don't even know why I have to do this. This should have been automatic or would be processed like clock work.

Here is, I mailed my renewal of memberships for GS Travel Assist and GS Platinum Roadside Assistance before I left for my Asian trip 2nd week of January. Offer expires Jan 31st.

Until now, I have not heard nor got my new and renewed membership cards.

Help!
Good Sam Club

11 Replies

  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Mar 22, 2019
    Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Yosemite_Sam1's avatar
    Yosemite_Sam1
    Explorer
    Mar 07, 2019
    Hi Stacy,


    Just sent the info you requested through a reply into your message.

    Thanks,
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Mar 07, 2019
    Yosemite Sam1,

    We have not received a message. I will send you one directly.

    Thank you,
    Stacy
    Good Sam Care Team
  • Yosemite_Sam1's avatar
    Yosemite_Sam1
    Explorer
    Mar 07, 2019
    Good Sam Care Team wrote:
    Yosemite Sam1,

    Thank you; I will keep an eye out for your message.

    Thank you,
    Stacy
    Good Sam Care Team


    Hi Stacy,

    Have you receive it? If not, go send a leading message I can reply to.

    Thanks,
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Mar 06, 2019
    Yosemite Sam1,

    Thank you; I will keep an eye out for your message.

    Thank you,
    Stacy
    Good Sam Care Team
  • Yosemite_Sam1's avatar
    Yosemite_Sam1
    Explorer
    Mar 06, 2019
    Good Sam Care Team wrote:
    Yosemite Sam1,

    I have not received a private message from you. Would you like me to send you one so you can reply back to it?

    Thank you,
    Stacy
    Good Sam Care Team



    Funny, it's in my sent box for more than hour already market "unread".

    Ok, I'll resend.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Mar 06, 2019
    Yosemite Sam1,

    I have not received a private message from you. Would you like me to send you one so you can reply back to it?

    Thank you,
    Stacy
    Good Sam Care Team
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Mar 06, 2019
    Yosemite Sam1,

    Thank you for contacting Good Sam. I am sorry to hear that you have not received your membership information. Please send a private message with your phone number and mailing address so I can assist.

    Thank you,
    Stacy
    Good Sam Care Team

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