How do I get refund
I given my complaint to Roadside Assistance, with no luck. I given it to sales people who try and get me to renew, with the last person hanging up on my wife. Shows how concern you are of your member...
Forum Discussion
Good Sam Care Team wrote:
prancer,
Thank you for your time today. I will give you a call back in an hour.
Thank you,
Mark
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com
Mark,
I appreciate your time and hope you are serious in trying to fix troubles and find what needs to be fixed so others do not have to go through the same problems. I thank you for admitting this is not right and agreeing to refund last years cost. I appreciate your offer for a free year, but unless things are change, even being free, it is not worth my time.
With this first call and this message we did not get of on the right foot. When you said you would call at 1:30 but did not call until around 3:30. But after talking to you, I feel some better.
Thanks
Kent
