Forum Discussion

tommymsw's avatar
tommymsw
Explorer
Jul 29, 2017

How do I sign up?

I signed up... I got an email saying I was now a member. The email said "Register to get your membership number"... "Click here to register"...I followed the link and the FIRST thing they ask is your membership number in order to register.

So you need to register to get your member number, but you need your member number to register?

Somewhere, they made a mistake. :)

I guess you have to wait 2 weeks for your card. But I am excited to play with the trip planner!

7 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Hi,TommyMSW,

    Give us a call in Good Sam Membership Services: 800-234-3450, and we'll be happy to give you your member number. We're open 6am - 9pm Mountain Time.

    Julie B
    Customer Care Team
  • Sounds like a Catch-22. Where's Yossarian when you need him...
  • Hello tommymsw,

    Thank you for contacting Good Sam. I will be glad to contact you regarding your questions. Please send a private message with your contact number.

    Thank you,
    Ella
    Good Sam Care Team
  • GS Roadside Assistance and GS club are two separate memberships requiring two separate payments and two separate numbers. Did you join both and pay for both? If so, I'd place a phone call to GS to straighten this out. Sounds to complex to sort out by text.
  • So I signed up for the Good Sam Club "roadside assistance" and that required me to ALSO sign up for the club.

    I got an email from them saying "Your membership is active, but you must register HERE in order to get your membership number"... But then when I click on the LINK to register, the FIRST thing they ask for is my member number.

    So you need to register to get your number, but you need your number to register. I emails them a few days ago about it, but never heard back.

    They must not have noticed that they made it impossible to sign into their website until you get the actual card in the mail. I was hoping to mess with the planner BEFORE I get the card (as that can take 2 weeks). And I am leaving on my trip in 3 weeks.
  • Not sure what you're signing up for; Good Sam Club?, Forum? You need to be a member of the Good Sam Club to use the trip planner. Most other links are available without membership.You can be a member of this forum without a Good Sam membership; however, that does not get you access to the trip planner on the Good Sam website.

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