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KeninAZ's avatar
KeninAZ
Explorer
Jan 02, 2018

How long before I get information?

I joined Good Sam and paid for the club and roadside assistance on the 21st of December. I also bought homeowners and auto insurance from them.
As of today, I have no details or cards for the Club or the Roadside Assistance.
Can anyone tell me how long it takes to get ID cards and information?

5 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • In the past it has been noted that 2 - 3 weeks is normal. In this case I would guess even longer since this has been a holiday season, everything slows down.
  • KeninAZ wrote:
    I joined Good Sam and paid for the club and roadside assistance on the 21st of December. I also bought homeowners and auto insurance from them.
    As of today, I have no details or cards for the Club or the Roadside Assistance.
    Can anyone tell me how long it takes to get ID cards and information?

    Obviously longer than six business days, how long should it take?
  • KeninAZ,

    Thank you for contacting Good Sam. Please send a private message with your address and I can assist you with your membership information.

    Thanks,
    Stacy
    Good Sam Care Team
  • They aren't know for quick service.
    They aren't known for good service all the time either.
    I personally would NEVER consider home or auto insurance through them.....but that's just me.

    Ordering anything 4 days before Christmas is a **** shoot.
    I'd give until the end of this week......and then call them.

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