Forum Discussion
wbwood
Apr 28, 2014Explorer
I have to agree hat there are multiple databases and even though they are probably supposed to sync, that they don't. At least not fully. They have me as my first name in one and my middle name in another. Address is the same in both. Didn't look the last time at CW, but months after trading in the TT and getting the motorhome, it was showing up as a TT on their screen. I had updated my account online within a couple days of the rv change.
I've mentioned it many times that Marcus needs to get someone or some people in there to clean up their database issues. It seems like they keep putting band aids on it. When I go in for service, even the service writer has a difficult time finding my rv in their system.
I've mentioned it many times that Marcus needs to get someone or some people in there to clean up their database issues. It seems like they keep putting band aids on it. When I go in for service, even the service writer has a difficult time finding my rv in their system.
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