La Gasser wrote:
I too received a $25 Gift Certificate for signing up for 2 years with Good Sam. I went to Camping World to purchase a few items and used the $25 Gift Certificate. Later I noticed on the sales receipt that the "Return/Refund Price" of each item had been reduced by the amount of the Gift Certificate allocated to each item, so that means if I was to return all of the items, I o would not get back the value of the $25 Gift Certificate, only the amount I paid out of pocket. Spend it once and it's theirs to keep - tuff luck customer!! Had I not used the Gift Certificate then the refund price would have been the total amount of the item I had paid. This is the only store I know of that cheats you out of a gift certificate if you were to return an item purchased using it. At this point, I doubt that I will renew my Good Sam membership, and am even considering canceling it at this time. Passport America is a much better deal for us.
Every coupon I've ever seen says clearly on it somewhere, "No cash value". Wy would you expect to get back money you didn't spend? We frequently shop at Kohls where the value of each item is reduced by the prorated amount ot the coupon. Sorry to disagree with you, but I see not problem with this policy. On the other hand, I think CW would do well to update their on-line coupon redemption.