I'm Confused

This is what I received from the GS response team. It seems reasonable.

The Elite membership is not valid for Life. Elite is a membership tier (not a separate membership with a separate #). The system prints the expire date for your membership #, which is a Life membership that is valid for Life. You were upgraded to the Elite benefit level for 3 years.

The membership #s are purposefully the same. The Elite benefit level takes precedence until it expires 12/31/15. Life memberships do not expire so you have nothing to worry about there.

If for any reason, after 12/31/15, you have any issue we are here to get it resolved immediately. But, I assure you that will not be the case as a Life membership does not expire.

GoodSamFamily wrote:
Hello ForestRiverTeach! Thank you very much for your question regarding your Elite benefits, for purchasing your RV from Camping World RV Sales and for being a Lifetime Good Sam Club member.

Since you were a Good Sam Life member prior to your RV purchase from Camping World, your Life membership will remain active for Life. Elite benefits are valid for three years from your RV purchase date. Therefore, if you purchased your RV in 2012 your Elite benefits will expire in 2015.


If you have any further questions please feel free to let us know.

Have a wonderful night.

Good Sam Club

The problem I see is that both my elite membership and my lifetime membership have the same number. Your system can't differentiate between the two, so it's defaulting to the one that will expire at the end of the year.

I think I need to have different numbers for each card. That way your system will be able to tell each membership apart.

I've sent you a PM about this, but I think it might be helpful for others who might be in the same position as me to check their membership cards. If they've got the same number, they could have the same problem I'm having.

GoodSamFamily wrote:
ForestRiverTeach, we will be more than happy to review your account. Please send us the PM with your information and will we get back to you as soon as possible.

Thank you!

On its way!

ForestRiverTeach, we will be more than happy to review your account. Please send us the PM with your information and will we get back to you as soon as possible.

Thank you!

GoodSamFamily wrote:
Hello ForestRiverTeach! Thank you very much for your question regarding your Elite benefits, for purchasing your RV from Camping World RV Sales and for being a Lifetime Good Sam Club member.

Since you were a Good Sam Life member prior to your RV purchase from Camping World, your Life membership will remain active for Life. Elite benefits are valid for three years from your RV purchase date. Therefore, if you purchased your RV in 2012 your Elite benefits will expire in 2015.


If you have any further questions please feel free to let us know.

Have a wonderful night.

Good Sam Club

Thanks for the information. I don't know when I purchased my lifetime membership. And I haven't sent you my membership number yet. Nor do I have a contract number.

So. How can I confirm all of this? Do you still want me to PM you my membership number?

Thanks.

Hello ForestRiverTeach! Thank you very much for your question regarding your Elite benefits, for purchasing your RV from Camping World RV Sales and for being a Lifetime Good Sam Club member.

Since you were a Good Sam Life member prior to your RV purchase from Camping World, your Life membership will remain active for Life. Elite benefits are valid for three years from your RV purchase date. Therefore, if you purchased your RV in 2012 your Elite benefits will expire in 2015.


If you have any further questions please feel free to let us know.

Have a wonderful night.

Good Sam Club

ForestRiverTeach wrote:

wkswenson wrote:
Elite card means you purchased an RV from CW and get a couple of benefits not available to others.

Elite Membership FAQ

Thanks. But that doesn't answer why my lifetime membership card expires on Dec. 31 of this year ...

I hope you life insurance is paid up past Dec. 31.
Haha.

Hello ForestRiverTech,
I am sorry for the confusion. Let me see if I can help clear things up for you. Can you private message me your Membership number and a contact number so I can investigate what you are seeing?

Thank You,
Rudy...Good Sam Response Team Member.

wkswenson wrote:
Elite card means you purchased an RV from CW and get a couple of benefits not available to others.

Elite Membership FAQ

Thanks. But that doesn't answer why my lifetime membership card expires on Dec. 31 of this year ...

Elite card means you purchased an RV from CW and get a couple of benefits not available to others.

Elite Membership FAQ