Oddly, just before we left yesterday, I opened an letter from good sam. it concerned my tow membership that I've had since the 1980. I'm a lifetime charter member. I usually pay every 5 years. it is up in Nov 2020. Letter said that they NO LONGER COVER MOTORHOME'S. Huh????? so what do they cover??? so I called them and they said that it was an extra $75 to cover moho's. I use to drive for AAA, yeah, like a tow truck. So I'm a bit caught flat footed on the phone, trying to figure out if the woman is kidding or it is a scam. BUT I DIALED HER! I asked what the purpose of the tow service for me if she doesn't cover moho's, as I have 3 of them????? she sputtered a bit and said that they will still cover them i pay the $75 extra. Wait a second, I've paid, in advance until 2020, we have a contract!!! "Oh, no we don't she says, we have a terms of agreement"... I go really??? she says "and that it has been changed"... "Moho's are extra"... So, I says "How can I expect you to honor a future contract if you don't honor our current contract?" "Well that has been changed",she says..... I say" I didn't agree to that!" "hmmmm guess when I get back I'll have to get a refund" as I will not pay more for contract that I already have paid for" I said "don't make any changes now, if there are any problems I'll use my insurance company tow feature while I'm on the road". sounda like Good Sam has becoma BAD SAM!!! So, you if you own a moho, and you have paid for coverage, they will not honor it....And you will be stuck out on the road. Does this mean that all the other services that Good Sam offers can be pulled at the companies whim? Does this mean that the prices of the contracts are now negotiable even after they have been paid for, in advance? Does this mean that the insurance they offer can be raised mid term?

lonfu wrote:Does this mean that all the other services that Good Sam offers can be pulled at the companies whim? Does this mean that the prices of the contracts are now negotiable even after they have been paid for, in advance? Does this mean that the insurance they offer can be raised mid term?Yes, yes and yes.THEY have all the power and you have virtually NONE.And the present political climate favors even LESS regulations for business.I think you should ask for a refund and take your business elsewhere.I had already decided to do that when mine expires.And my experience with AAA and a motorhome wasn't too good either so I'm gonna go with Coach Net (I think that's the right name).

I got a letter with new cards and a "complimentary upgrade" for the rest of the year. I've had good luck using GSRA for years, but I'll be switching when my current coverage expires.

Wow, every time I read a new post on these forums about GSRA, GS memberships, and Camping World, it just gets worse and worse. This is so sad.

Hello lonfu,Thank you for your time and post. I have located your membership and would like to address the specifics of your concerns. I am forwarding your information to our Roadside Assistance management team for review and response via email or phone call using the contact information on your account within 24 hours.Thank you,EllaGood Sam Care Team

You read enough of these, long enough and you start to wonder if maybe there was a typo. Maybe it was Good Scam. You never know where stuff comes from over the web.

I'm stunned!! | Good Sam Community

TinyoneRV
Explorer
May 07, 2018
No reason to get our dander up. I received a letter several months ago with a complimentary upgrade to Platinum service Not sure but I think the letter explained that motor homes would now require the Platinum service. Whether or not the letter explained it, I somehow found that out I'm shopping now to see if I should change or not. Why do you think this is an evil move on the part of GS. They determined that a motor home costs more to service and raised the price. It's a simple business decision on their part and now we make a simple business decision whether to stay or not
classic_31
Explorer
May 07, 2018
Here we go again Baby let the good times roll.
You wonder why they do it? Would you want the bad publicity? Google good sam complaints and see what comes up very interesting.
azdryheat
Explorer
May 07, 2018
lonfu, let us know how this turns out for you. You'll probably have to start a new thread as this one will get closed in a couple of days (wonder why the admins do that?).
RoadsideGuy
Explorer
May 07, 2018
lonfu - Thank you for your post, and apologies for the confusion. I have sent you a PM with more information, if you can contact me back please.
kerrlakeRoo
Explorer
May 07, 2018
You read enough of these, long enough and you start to wonder if maybe there was a typo. Maybe it was Good Scam.
You never know where stuff comes from over the web.
Good_Sam_Care_T
Explorer
May 07, 2018
Hello lonfu,

Thank you for your time and post. I have located your membership and would like to address the specifics of your concerns. I am forwarding your information to our Roadside Assistance management team for review and response via email or phone call using the contact information on your account within 24 hours.

Thank you,
Ella
Good Sam Care Team
DutchmenSport
Explorer
May 07, 2018
Wow, every time I read a new post on these forums about GSRA, GS memberships, and Camping World, it just gets worse and worse. This is so sad.
esyers
Explorer
May 07, 2018
I got a letter with new cards and a "complimentary upgrade" for the rest of the year. I've had good luck using GSRA for years, but I'll be switching when my current coverage expires.
Sam_Spade
Explorer
May 07, 2018
lonfu wrote:

Does this mean that all the other services that Good Sam offers can be pulled at the companies whim? Does this mean that the prices of the contracts are now negotiable even after they have been paid for, in advance? Does this mean that the insurance they offer can be raised mid term?

Yes, yes and yes.
THEY have all the power and you have virtually NONE.
And the present political climate favors even LESS regulations for business.

I think you should ask for a refund and take your business elsewhere.

I had already decided to do that when mine expires.
And my experience with AAA and a motorhome wasn't too good either so I'm gonna go with Coach Net (I think that's the right name).

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