Forum Discussion

Car1800's avatar
Car1800
Explorer
Jul 13, 2018

Ins. Claim

On May 1 I had a double blowout on the driver's side of the camper. Fortunately no major damage. Lost the metal that fits on the bottom of the slide, about 12 feet long and the plastic trim around the wheel opening. But like I said no damage to the floor, wiring etc. Called the insurance company, talked to a nice lady, they sent someone to take pictures of the camper. Since then I have heard nothing and it has been over a month. Called, talked to the voice mail. Because of my high deductible I am not expecting anywhere near a large payout( maybe nothing). That is not the problem. What concerns me is no contact whatsoever. They have my email, home phone, mine and the wife's cell phone as well as the mailing address. Goodyear had me four new tires in two days(Endurance - let us hope they are better than the Marathon). I checked a few minutes ago and the claim is still open. When renewal time comes I won't forget. Plus today I received notice that my Good Sam membership is up for renewal. I'll think on that as well as the other services they offer. Just blowing steam.

7 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Good!

    I guess you should post here before calling your claim in.
  • I received 3 or 4 calls first thing this morning. Everyone apologized for the delay. It is settled.
  • Tyler0215 wrote:
    If you have a high deductible, why did you file a claim. How much does the repair cost? The ins won't pay for the tires, so get it fixed and move on down the road.


    We had a tire separate on a trip. It caused extensive damage to our FW. Our insurance company, Allstate, paid for all the damages, less our deductible, including paying for the tire in front of the one that separated! Allstate was responsive and checked with us regularly on the status of our repairs. Love Allstate!
  • Goodyear replaced all four tires no charge. It is the lack of response that concerns me. What if there had been major damage? If it does not cover the damage then tell me.
  • Hello Car1800,

    Thank you for your time and contacting Good Sam. I apologize for the lack of follow up.
    I would like to look into your concerns. Please provide your contact and policy number in a private message.

    Thank you,
    Ella
    Good Sam Care Team
  • If you have a high deductible, why did you file a claim. How much does the repair cost? The ins won't pay for the tires, so get it fixed and move on down the road.

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