Forum Discussion

timmac's avatar
timmac
Explorer
Jul 19, 2017

Issues With GS Roadside Assistance Website

I have been a member for many years now, when I 1st signed up I had another email than, but a few years back I now have new email with Gmail, so for the past 2 to 3 years when I renew I try and update my email on GS website under sign in settings it never accepts my new email address, yes I do know what I am doing but ever time it says it has done the new update it still list my old email address.

If it was not for snail mail I would not know when to renew since I don't use the old email now for over 3 years..

Oh and I just renewed but yet its still under my old email
Roadside Assistance

7 Replies

  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jul 24, 2017
    Hello,

    I am closing this thread due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jul 20, 2017
    Hello Timmac,

    Your email has been updated on the goodsamroadside.com website. please try signing in using your current email and password.

    let us know if you have any further issues.

    Rudy...Good Sam Care Team
  • timmac's avatar
    timmac
    Explorer
    Jul 20, 2017
    Good Sam Care Team wrote:
    Hello timmac,

    Thank you for contacting Good Sam. I will be glad to look into the issues you are having with your email. Please provide your Good Sam Roadside number and the email address you would like to use in a private message.

    Thank you,
    Ella
    Good Sam Care Team


    Thanks I just sent over the info.
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer II
    Jul 19, 2017
    Hello timmac,

    Thank you for contacting Good Sam. I will be glad to look into the issues you are having with your email. Please provide your Good Sam Roadside number and the email address you would like to use in a private message.

    Thank you,
    Ella
    Good Sam Care Team
  • timmac's avatar
    timmac
    Explorer
    Jul 19, 2017
    I just went and did another update and this is what the site says >>

    Your sign in settings have been updated.

    However it never list my new email address after I type it in, it just goes back to my old email address everytime..

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