Kennyg wrote:
I'm not sure that the purpose of this forum is to encourage critism as you claim. I thought it was primarily to advise and assist fellow Rvers with solutions!
Your comment
"stop trying to stifle the criticism you claim to want to hear on this forum. Address it. Deal with it and keep us informed of the actions taken. At the VERY LEAST give us a meaningful explanation of why something happens."
sounds like a prelude to a protest march.
This statement (or one very like it) appears under each "ASK MARCUS" topic heading:
Ask Marcus if you have questions, concerns or praise about Good Sam Insurance.
I think that is pretty clear that they are asking for complaints and problems despite being stated in the usual polite corporate speak so as to not admit there may be "problems", instead "Concerns" is used.