Forum Discussion

Oaklevel's avatar
Oaklevel
Explorer
May 19, 2013

Life Good Sam LOGO

Why did my Lifetime Membership Good Sam logo go away for a Good Sam Member ????? I see some still with the Life Member logo..............

How do I get it back???????
  • Oaklevel,

    Thank you once again for your post and the update. Anytime you need help with anything Good Sam please call or contact us. Have a great day.


    Mark F
    Marcus' Rapid Response Team
  • Good Sam Care Team wrote:
    Oaklevel,

    Thank you for your post and sorry for all the trouble you are having. Have you had the chance to match up the email for your Good Sam membership and the rv.net website. If so and your still having problems please let us know.

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com


    Thanks....... finally able to get it fixed, sent Blake the info but finally had to call Good Sam Helpline.......... Changed my email March 1. The Life Member Logo didn't go away til late May was unable to change email through the website (It would not take it).

    Thanks for the help you can close this if you would like
  • Oaklevel wrote:
    Still trying to get this fixed.....................

    What do I need to do???????


    You might start by telling us what you have done so far. People have made suggestions but we don't know if you have followed them. The suggestion I made to you weeks ago worked for me.
  • Oaklevel,

    Thank you for your post and sorry for all the trouble you are having. Have you had the chance to match up the email for your Good Sam membership and the rv.net website. If so and your still having problems please let us know.

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com
  • Is your email on your good Sam account and your account here on the forum the same?

    If yes, then log out of the forum and then log back in.

    If no, then have them both reflect the same email address and then log out of e forum and back in.

    Did you send the information to Blake Gude as he requested?
  • Still trying to get this fixed.....................

    What do I need to do???????
  • Log out and log back in again. There seems to be some sort of glitch with the forum software.
  • Oaklevel wrote:
    Why did my Lifetime Membership Good Sam logo go away for a Good Sam Member ????? I see some still with the Life Member logo..............

    How do I get it back???????


    Hello Oaklevel,

    Thank you for your post. In order to have your Life logo attached to your profile you would need to have the email you use for your RV.net account to match the email you use for your Good Sam Life Membership. If you send me a Private Message with your member number or name and zip code I can update your email for you. Thank you for your membership.

    Blake Gude
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com

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