gargoyle158
Apr 06, 2017Explorer
Maintenance
I am sure I am missing something as I dont have a good understanding of your business model. However it seems to me that IF you offered a yearly inspection at a much reduced rate for members of your Extended service it seems like 1) maintenance would improve on member homes and therefore increase repair profits at your service centers. 2) it would decrease the number of costly repairs required by members and decrease payouts amounts from the service plan. IF you have less payouts then premiums could be reduced thereby saving members costs. This could increase memberships of your extended service plans and truthfully improve the quality of their homes and their overall satisfaction