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gargoyle158's avatar
gargoyle158
Explorer
Apr 06, 2017

Maintenance

I am sure I am missing something as I dont have a good understanding of your business model. However it seems to me that IF you offered a yearly inspection at a much reduced rate for members of your Extended service it seems like 1) maintenance would improve on member homes and therefore increase repair profits at your service centers. 2) it would decrease the number of costly repairs required by members and decrease payouts amounts from the service plan. IF you have less payouts then premiums could be reduced thereby saving members costs. This could increase memberships of your extended service plans and truthfully improve the quality of their homes and their overall satisfaction

6 Replies

  • Hello,

    I am going to close this topic due to lack of activity. Thank you for your time and participating. Feel free to open a new thread on this topic in the future.

    Thanks,
    Stacy
    Good Sam Care Team
  • The 22 Point rv inspection consists of:
    Wiper blades, exterior lights, batteries, all 6 tires, belts, rubber roof, hoses, weather seals. Understand that 5 of these points are headlights, turn signals, marker lights, brake lights and reverse lights. Another 9 is a visual inspection of 6 tires and looking for checking, valve stems and stem extensions. So over half is what a competent owner would do before he starts his engine in the morning.

    I am not suggesting a more comprehensive inspection be done for free. But if you are a member of ES that you would get a noticeable discount for an inspection of all major components. This would both lower costs for the member by detecting problems early, and save the program costs by doing the same. They could also review maintenance records to make sure items are up to date and your havent missed anything. some of us are not as mechanically or technically skilled as other members.
  • Community Alumni's avatar
    Community Alumni
    Scott Blanc wrote:
    All ESP Policy holders are entitled to a free inspection at any Camping World store annually. The inspection is 22 points for motorized RVs and 16 points for towable RVs.


    Scott where would I see or find the 22 points for the inspection on motorized RVs?

    Thank You
    JimR
  • All ESP Policy holders are entitled to a free inspection at any Camping World store annually. The inspection is 22 points for motorized RVs and 16 points for towable RVs.
  • gargoyle158 wrote:
    I am sure I am missing something as I dont have a good understanding of your business model. However it seems to me that IF you offered a yearly inspection at a much reduced rate for members of your Extended service it seems like 1) maintenance would improve on member homes and therefore increase repair profits at your service centers. 2) it would decrease the number of costly repairs required by members and decrease payouts amounts from the service plan. IF you have less payouts then premiums could be reduced thereby saving members costs. This could increase memberships of your extended service plans and truthfully improve the quality of their homes and their overall satisfaction


    They can't handle the work load they have now
  • gargoyle158,

    Thank you for contacting Good Sam and providing your feedback.

    Thanks,
    Stacy
    Good Sam Care Team

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