Marketing Practises.

Bigdog wrote:
I have seen this subject in the General and Class A forums and now I have gotten the letter myself. I have been a GS member since 2000 and am now a Life Member. I have had GSRA for going on 14 years and have never had a problem with it. Now the problem, I got a letter last month trying to get me to re-up 4 months early at a discount of, I think, $10. This month I got a letter that says that I was given a FREE Platinum membership and that it's about to expire and now I can renew for $79.95 with $60 off the regular membership. So now, since my annual membership was paid for last year and is good thru October 2015 and if I renew and it's good till October 2016, just where does this free years membership come in? It would appear to me that I shouldn't be paying for this coming year and then in October of 2016, I would resume paying the regular membership fee. Don't be telling me that I got something for free, when I didn't.There was also no notification that I was getting thi free thingy.

Hi Bigdog,

Thanks for your post. I'm with the Good Sam Roadside Assistance Marketing Team. I checked your account and you received this mailer due to an error on our part. I attempted to reach out via the phone number on your account; please send me a PM or call back at your earliest convenience so we can correct this situation.

Thanks,
Shawn