Forum Discussion

Kafn8td's avatar
Kafn8td
Explorer
Mar 01, 2014

Membership Activation?

Any idea how long it takes for a new membership to get activated? I went to a CW today and bought a couple of items. They found me in the computer, but it said my membership was expired.

Thanks.

18 Replies

  • Hello Kafn8td,

    Thank you for bringing this to our attention. Your membership would be active within 24 hours of your payment being fully processed, but just to make sure everythings alright, can you please send me your information in a private message so I can take a look at your membership please? That would be much appreciated.

    Red-Rover: I would be happy to take a look into that for you. If you wouldn't mind sending me your information in a private message, I can take a look.

    If either of you need anything else at all, just let me know. Thank you and have a good day!

    Elizabeth Black-Osborn

    Marcus Rapid Response Team
  • Kafn8td wrote:
    I signed up two weeks ago and the expiration date says good for 60 days from that date, but of course it shows inactive in their store system.


    Sounds like it didn't get processed. The Good Sam crew doesn't monitor the site on weekends. Now that Monday is here I'll wager you will get some assistance soon solving the issue.
  • I renewed my membership five weeks ago for a membership that does not expire until April. Am surprised that I have not yet received s new membership card with magnetic strip for that gasoline discount. Guess they are waiting for the old membership to expire before activating my new card/membership?
  • We signed up when we were at a local RV show, then went to CW a couple of weekends later, bought a few things, and was given the discount even though we hadn't received the cards yet in the mail,, thought that was nice of them to do that and then we received our cards in the mail about 1-2 weeks later in the mail.
  • I signed up two weeks ago and the expiration date says good for 60 days from that date, but of course it shows inactive in their store system.
  • Kafn8td wrote:
    Any idea how long it takes for a new membership to get activated? I went to a CW today and bought a couple of items. They found me in the computer, but it said my membership was expired.

    Thanks.


    Should only take minutes I would think. Twenty-four hours at most. When did you renew? What is the expiration date on your card?

    Will take 3 - 4 weeks supposedly to get new cards
  • Seems like the last time I renewed before Lifetime membership, that it was instantly done after I paid my money. Never had a problem with the membership part of Good Sam/Camping World.
  • A very legit question you shouldn't have to ask. I want to reactivate my membership but I will not until I can go to a CW pay the cost and be instantly provided with a membership card and I can access benefits immediately. GS is just blowing it with a lack of easily acquired technology. Hey Marcus, you need to be all over this. It is not the first time I have seen these complaints, in fact they are common. Scale back on the junk mail and put the money into some IT, please!

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