I installed the Pilot/Flying J app. It asked for my Good Sam membership number to link the rewards. I entered the membership number from my home-printed card with the response that it was not a valid Good Sam membership number. I backed out and tried again. Same result. I triple checked that I was entering the number correctly. The app has access to the camera to scan a bar code on the card but there is no bar code. Any ideas?

Community Alumniwas able to help me resolve this. You have to put 73000 before your GoodSam member ID. That will allow the pilot website to accept it.

Pilot app not accepting GS membership number | Good Sam Community

will767
Explorer II
Apr 10, 2025
Ok. Well that worked for me a month ago or so after trying everything. They weee supposed to be looking for a solution. Perhaps one of the moderators has an answer for you.
- Rubee21
  Explorer
  Apr 10, 2025
  Thanks... I appreciate you trying to help with that info. Hopefully someone will answer.
steelerc
Explorer
Apr 08, 2025
I also did not link accounts when i first got the app. I can not find anywhere in the app to do the linking. When I go to the website and enter Add my card and type "73000+GS#" it just throws an error. Any clue how to get these to link after the fact?
- Rubee21
  Explorer
  Apr 10, 2025
  I tried the same thing: typed the 73000 and GS number and it kept saying can't add. so I skipped. Now I can't find where to link it. No reply from customer service.
  - will767
    Explorer II
    Apr 10, 2025
    Go to the Home Screen on the pilot app. Click the hamburger menu in the upper left corner go to wallet and my rewards cards and enter it there.
Rubee21
Explorer
Apr 08, 2025
I also cannot find where to add my good Sam’s number in the app
spyder63
Explorer
Mar 25, 2025
I have the same problem - I skipped inputting it when creating account. When I go back to Flying J app, I can't find where to link my GoodSam account.
mbutler1989
Explorer
Mar 06, 2025
Community Alumniwas able to help me resolve this. You have to put 73000 before your GoodSam member ID. That will allow the pilot website to accept it.
- unknown23
  Explorer
  Mar 06, 2025
  That worked. Thank you
- will767
  Explorer II
  Mar 06, 2025
  That worked. Thank you!!
unknown23
Explorer
Feb 10, 2025
I am having the same problem. My Good Sam membership card does not have enough mumbers
- Community Alumni
  Feb 12, 2025
  Hi unknown23 ,
  
  Please shoot me a DM with your member number, and I will look into this privately for you.
  
  Thanks
Community Alumni
Feb 07, 2025
Hi dfoster ,

I'm sorry to hear that you're having trouble. I was able to access your membership in our system and confirmed that it's still active. Can you DM me the Good Sam Membership number you are using so I can ensure it is the right one and help you link your accounts?

Thanks
- BlazinG110
  Explorer
  Feb 11, 2025
  I just downloaded the PFJ app via the Good Sam website link and have the same issue. The app wouldn’t accept my membership #
  - Community Alumni
    Feb 11, 2025
    Hi BlazinG110 , please DM me your member number, and I'd be happy to take a look in more detail. Thank you
- mbutler1989
  Explorer
  Feb 11, 2025
  Community AlumniI am having the same issue. I am going to send you my info as well.
  - Community Alumni
    Feb 11, 2025
    mbutler1989 , Oh no! Sorry to hear that.
    
    Confirming that I received your DM. I'm looking into this now. Thank you

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Pilot app not accepting GS membership number

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