My $35.00 loss at Camping World... I've never run into this.
To all,
We have been camping since 1978, but, this is a new one....Went to Camping World to get some tire covers for our new 5th wheeler, I had just received in the mail a $10.00 coupon from Camping World and we had a $25.00 gift certificate from Good Sam for signing up for another 2 yrs. Wasn't sure which size we needed so I went to parts and told the guy what the size of my tire was, he told me what I need to know....Got home the the tire covers where to small, not long enough, whey were covers for tandem axles.
Went back to Campers World to do a swap, the price for either size was the same, well, I was told I could only use coupons "once"..That was the first purchase, they could not be used on an exchange or refund. I asked the young lady to get the manager, he agreed with her, REALLY?? In fact he asked me what I thought Walmart would do if I bought a Coke and brought it back (?) I said, "Make the customer happy".That shut him down, CW is no Walmart...so here I stand, my only options are, to either take my $10.00 and change and buy the correct set, without the coupons OR take the $10.00 and change and go home, without the coupons. The $25.00 coupon was given to be for extending my membership with Good Sam for 2 yrs, how can Camping World keep it??
Right now I want to never go to a Camping World again and cancel my membership with Good Sam.... Remember this was a "swap" NO money changed hands...
Jim Patteson
We have been camping since 1978, but, this is a new one....Went to Camping World to get some tire covers for our new 5th wheeler, I had just received in the mail a $10.00 coupon from Camping World and we had a $25.00 gift certificate from Good Sam for signing up for another 2 yrs. Wasn't sure which size we needed so I went to parts and told the guy what the size of my tire was, he told me what I need to know....Got home the the tire covers where to small, not long enough, whey were covers for tandem axles.
Went back to Campers World to do a swap, the price for either size was the same, well, I was told I could only use coupons "once"..That was the first purchase, they could not be used on an exchange or refund. I asked the young lady to get the manager, he agreed with her, REALLY?? In fact he asked me what I thought Walmart would do if I bought a Coke and brought it back (?) I said, "Make the customer happy".That shut him down, CW is no Walmart...so here I stand, my only options are, to either take my $10.00 and change and buy the correct set, without the coupons OR take the $10.00 and change and go home, without the coupons. The $25.00 coupon was given to be for extending my membership with Good Sam for 2 yrs, how can Camping World keep it??
Right now I want to never go to a Camping World again and cancel my membership with Good Sam.... Remember this was a "swap" NO money changed hands...
Jim Patteson
