Wow! Makes me glad I'm not insured with THEM!
Had a claim with AllState once when the awning poles punched a hole through the roof of my pop-up. They said to take it to any RV repair shop I wanted. We took it back to where we purchased it from. AllState adjuster met us and the RV service tech there at the same time. Looked everything over, he wrote everything up, the shop did the work, and a check was sent directly from AllState to the shop, minus my $100 deductible. It was 100% repaired with a new roof and had it back home a week later.
I don't understand such long delays as this.
