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rjchristensen's avatar
Aug 01, 2018

Needed Good Sam Roadside they never showed up.. EVER

On July 25th aprox 10 miles up the Rogue River near Gold Beach Oregon at aprox 630pm, I had a drivers inner rear tire seperate and ready to blow.

I called G.S.Roadside dispatch for assistance and told them I was camping at the forest service campground where there was no cell service. G,S had the address and campsite number (41),

Dispatch said they would send help that evening, no one showed up.
I waited til I bumbed a ride back to Gold Beach where I had cell reception (now friday) and called dispatch again saying no roadside showed up.
I think the person said in substance that there was no excuse, someone should have showed up.

This ruined my vacation as I had no truck to launch my jet boat onto the Rogue River.

I waited til sat morning and gave up on Good Sam Roadside.
I limped the truck back into Gold Beach to the AAA station and he changed out the failed tire with my spare,charged me $20 (I would have changed it myself on wends night but I just had 2 back surgery's)
We went home on Sunday morning,

I asked Good Sam Roadside for a full refund this past monday,
We are going with AAA!!

5 Replies

  • Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Ella
    Good Sam Care Team
  • You'll probably have to stay on them to get a refund. I did, and it took alot of persistance.
    Good luck, don't give up, it is very poor service.
    G A Goguen
  • RoadsideGuy wrote:
    Hello rjchristensen - Thank you for your post. I apologize for the service not arriving. I would like to know more if you would please contact me via private message with your best phone number to contact you.

    Thank you in advance.


    Same story over and over again
  • Hello rjchristensen - Thank you for your post. I apologize for the service not arriving. I would like to know more if you would please contact me via private message with your best phone number to contact you.

    Thank you in advance.

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