New Member Sign-up. $59 at Fife, Wa CW today! Just paid over $130 to renew. So what you are saying is new members are more desired than those who have been with you for 9 years. Anyone with any serious business experience knows that it is less costly to retain current customers than to obtain new customers. Why are you insulting current customers to get new customers? Because current customers are leaving?

X2! This is one of my "pet peeves," as a result GSRA or Coach Net will never get my business, two times in a row.Pretty dumb business practice, but what do I know? I am only the customer. You know, the one that supports your business?

C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyality and see if they will adjust your fees?

Kennyg wrote:C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyalty and see if they will adjust your fees?Exactly and if it makes the OP feel any better they will treat the new customers the same as they treat you once lure them in the door!

Kennyg wrote:C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyality and see if they will adjust your fees?True, very few companies value customer loyalty.

This is a common marketing practice: offer a lower rate for the first year so the customer can see if he/she likes the service. Hopefully they will and then renew at the full price. Magazines are the other that comes to mind. Of course the other way to look at this is to be thankful for the lower price rather than resentful of the full price. It's all in how you approach life.

New signup less than half of renewall | Good Sam Community

26 Replies

TNRIVERSIDE
Explorer
Jul 30, 2014
Satalite TV is just as bad.
TinyoneRV
Explorer
Jul 30, 2014
This is a common marketing practice: offer a lower rate for the first year so the customer can see if he/she likes the service. Hopefully they will and then renew at the full price. Magazines are the other that comes to mind. Of course the other way to look at this is to be thankful for the lower price rather than resentful of the full price. It's all in how you approach life.
DiskDoctr
Explorer
Jul 30, 2014
Kennyg wrote:
C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyality and see if they will adjust your fees?

True, very few companies value customer loyalty.
Lantley
Nomad
Jul 30, 2014
Kennyg wrote:
C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyalty and see if they will adjust your fees?

Exactly and if it makes the OP feel any better they will treat the new customers the same as they treat you once lure them in the door!
Kennyg
Explorer
Jul 30, 2014
C'mon guys every business does this; it is not unique to CW. Check your credit card companies and/or cable provider! Instead of complaining, why not just call CW and state your case for customer loyality and see if they will adjust your fees?
Dog_Folks
Explorer II
Jul 30, 2014
X2! This is one of my "pet peeves," as a result GSRA or Coach Net will never get my business, two times in a row.

Pretty dumb business practice, but what do I know? I am only the customer.

You know, the one that supports your business?

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New signup less than half of renewall

26 Replies

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