New Trip Routing Service
When I attempt to use the new trip routing service, I get a message my account has not yet been approved, please try again in 24 hours. What do I have to do to become approved?
Forum Discussion
15 Replies
- jdb7566,
Thank you for your post. I would like to apologize for the problems with the trip planning tool. Can you please send me a PM with your Good Sam Club member number and a contact number?
Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com Good Sam Care Team wrote:
Still having the same message and no access.
Hello jdb7566,
We are in the process of trying to get the trip routing system functional again so I thank you for your patience while we work on this issue. My suggestion would be to try using it in a little while to see if it's back up and running. Thank you again and I hope you have a good day!
Elizabeth Osborn
Marcus Rapid Response Team- More than a Few hours have passed and I still cannot use the NEW trip router.
Any updates?
1515 EDT finds it working. - Hello jdb7566,
We are in the process of trying to get the trip routing system functional again so I thank you for your patience while we work on this issue. My suggestion would be to try using it in a little while to see if it's back up and running. Thank you again and I hope you have a good day!
Elizabeth Osborn
Marcus Rapid Response Team jdb7566 wrote:
When I attempt to use the new trip routing service, I get a message my account has not yet been approved, please try again in 24 hours. What do I have to do to become approved?
Call them on the phone. I never use trip routing but any problems I have had with GS usually a phone call get it straightened out.
