No praise this time!
We headed out of Wheatland at 8:30 – got about 15 miles when suddenly we started getting a white steam in the coach and then the smell…of antifreeze. Looking ahead there was a parking area to pull off in, which is what we did. I put in a call to Good Sam’s emergency road service – after ascertaining that we were in a ‘safe’ place he asked what the trouble was.
I stated that we were pretty certain it was a radiator hose, and that we have a chevy 454 engine. He repeated it back to me – put me on hold and then came back and said he would call back. He called back in about 5 minutes, saying that there was a ‘mobile mechanic’ coming to our aid, but it would be about 2 hours until he could get there.
OK, not a problem. Once again I said we had a Chevy 454 gas engine. He made sure to tell me that we would be responsible for parts and labor. We did NOT get a call from the mechanic.
After about an hour and forty-five minutes, the man showed up from Bosselman, Inc. He spent about 5 minutes looking at the engine, and removed the hose. He then said he did not have one of those with him. He went into Wheatland and got a new hose and about 45 minutes later he came back. He spent 15 minutes installing the new hose and putting antifreeze in our radiator.
He then presented us with a bill for $442.73. Now to me, that is just plain price gouging. He charged us $332.00 for LABOR that was no more than 30 mins tops. He charged us $79.32 for a radiator hose that you can buy at NAPA for $21.00…$6.35 for antifreeze, and $25.06 for tax. So far I have emailed Good Sam ERS twice telling them what happened and asking for an explanation. I believe I was over charged by at least $200.00, and who knows what they were billed!
I stated that we were pretty certain it was a radiator hose, and that we have a chevy 454 engine. He repeated it back to me – put me on hold and then came back and said he would call back. He called back in about 5 minutes, saying that there was a ‘mobile mechanic’ coming to our aid, but it would be about 2 hours until he could get there.
OK, not a problem. Once again I said we had a Chevy 454 gas engine. He made sure to tell me that we would be responsible for parts and labor. We did NOT get a call from the mechanic.
After about an hour and forty-five minutes, the man showed up from Bosselman, Inc. He spent about 5 minutes looking at the engine, and removed the hose. He then said he did not have one of those with him. He went into Wheatland and got a new hose and about 45 minutes later he came back. He spent 15 minutes installing the new hose and putting antifreeze in our radiator.
He then presented us with a bill for $442.73. Now to me, that is just plain price gouging. He charged us $332.00 for LABOR that was no more than 30 mins tops. He charged us $79.32 for a radiator hose that you can buy at NAPA for $21.00…$6.35 for antifreeze, and $25.06 for tax. So far I have emailed Good Sam ERS twice telling them what happened and asking for an explanation. I believe I was over charged by at least $200.00, and who knows what they were billed!
