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32hotrod's avatar
32hotrod
Explorer
Nov 14, 2014

No responce from action line (#6179-443904440-8164)?

We originally had a necessary repair (leaking propane line) declined and asked for help in late Sept.

Now in mid November the last reply on 10/24 is Sorry, but we have not heard back from anyone yet, hopfully it will be soon.The Good Sam action line has stopped replying to our request for an update.

Not even replying negatively via mail to the VP of Good Sam Extended Warranty on a customer survey was helpful or replied to.

Can you help

2 Replies

  • 32hotrod,

    Thank you for your time and feed back. If you need any help in the future please let us know. We all would be happy to help.

    Mark F
    Marcus' Rapid Response Team
    goodsamcs@goodsamfamily.com
  • What a nice surprise we got a call from GS today and were able to come to a positive conclusion of the problem. Refreshing to know these posts are followed by these companies.

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