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72superlite's avatar
72superlite
Explorer
Jun 04, 2021

Not a bad experience

Over Memorial Day weekend my son broke down roughly 80 miles from home. Fuel pump went out. Required a tow. We have been members since we bought our trailer, so...15 yearsish. First time using roadside assistance and while there was some initial bobbling we had a tow truck on site roughly 2.5 hours later. the tow actually beat us there , as we had to pick them up . Due to covid.... no passengers in the tow truck. Because of the distance we had to pay 65 bucks out of pocket. Talked to a different tow operator and he said he would charge about 450 for the round trip. Thanks Good Sam:)
  • Good to hear a positive story about good Sam's road side experience. I have used them a a few time and had positive results . .. Jim2007
  • Hello 72superlite,

    Thank you for your positive feedback. We are happy to hear we assisted you! I have shared your message with the leadership team.

    Thank you,
    Melissa
    Good Sam Customer Care

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