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wanderingbob's avatar
wanderingbob
Explorer II
Jun 22, 2020

Not a happy camper .

Since June 11, 2020 I have been trying to cancel my Good Sam Insurance policy . Two phone calls , two Emails , four letters . Today arrives two letters , for two different amounts , from Good Sam saying That I better pay up or they will cancel my policy . That is what I have been trying to do ! What is the matter with your customer service dept ? HELP , HELP Marcus !
Good Sam Insurance
  • Robyn_Barnes's avatar
    Robyn_Barnes
    Explorer
    Jun 22, 2020
    Hi Bob.
    We attempted to contact you by phone on Friday, June 19th but were unable to connect and there was no voice mail on the line. I will follow up with you by PM to confirm we have the correct phone number on file.

    Thank you,
  • wanderingbob's avatar
    wanderingbob
    Explorer II
    Jun 22, 2020
    Why must you contact me ? I sent you all the information ! The lady at the State of Florida Insurance Commission said for me to do all correspondence by US Mail . Write me a letter . Good Sam has sent me four ! This is getting goofy !
  • Good_Sam_Care_T's avatar
    Good_Sam_Care_T
    Explorer
    Jul 22, 2020
    Hello,

    I am closing this topic due to lack of activity. Thank you for your time and participating. Please feel free to open a new thread on this topic in the future if you wish.

    Thank you,
    Good Sam Care Team

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