Also, there are some on here that will attack you for posting a bad experience about just about anything.
So everyone should be condescending no matter what the post is?
Come on just look at the situation the op described. :S
That would be like complaining that GS did not get a tow truck for you in the middle of a hurricane or tornado disaster. Get real.
EVERY single contract I have read, including my offer to purchase a house! All have a clause about 'extenuating circumstances do to weather conditions beyond their control'.