Not Able To Assist

Desert Captain wrote:

fla-gypsy wrote:
But it's not a boat and it wasn't sinking or on fire and this is not the first post concerning GSRA where they failed miserably.

Try re reading my post. If you think I am a fan of GS you are sadly mistaken. The post I responded to was defending GS for blowing off the OP. The analogy to a commercial towing assistance and ERS is spot on. They both operate from the same business model.

When a reputable company is contacted you get timely assistance. I differentiated between 911 situations and the more typical breakdowns. While we still lack sufficient details on the OP's experience it sounds like GS let him down.

:R

Actually there is a big difference between a boat sinking and someone telling roadside assistance they "feel unsafe". It is marine tradition that the nearest vessel respond to any emergency. That is surely not the tradition on the highways, the first car to pass a disabled vehicle is not morally or legally or any other way expected or required to respond. And if a boat was on fire or sinking though the authorities may request your tow boat respond, the first responders will still be the fire department, the police, the harbor patrol, coast guard or other public safety authorities.
We are missing way too much of this story to understand why the people were told there would be no response from Good Sam. Were the people stranded off road where response would never be dispatched? Was there some sort of issue going on in the immediate area that a responder was not available, such as a flash flood, riot, or a major car wreck that tied up the only heavy duty wrecker etc. Were they broke down with an issue or in a location that wouldn't be covered by ERS? And was the OP actually told that Good Sam would not respond or only told that the response would not be as quickly as they wanted? Without full facts it is very presumptuous to call out Good Sam for bad service.