Not an Issue

I guess we needed to be here earlier to see what the original problem posted by the OP was since it has been removed.

Your problem is in line with what I have experienced when sending communications through website contact pages. I receive a reply to a question I did not ask and never achieve satisfaction on the actual problem. The first time I actually replied to the nonsense response trying to clarify. Still no success. At one point I suspected that computers read the messages and trigger a response off a key word or phrase. At any rate I have given up on that path of communication.

Good Sam Care Team wrote:
RV Volunteers CONUS,

Thank you for your time and post. I would like to apologize for the problems with the email correspondence. Please send me a PM with you member number and I would be happy to get you some new cards. Thank you again for your time.


Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

Not Necessary, Nate quickly resolved the comm problem. Thanks for the quick intervention.

Thanks again

This is an email I received as a followup. Thanks Nate for taking care of it.

Hello,

Thanks again for contacting Good Sam. That is my error, as I sent a Good Sam Club membership card, not a Roadside Assistance card. I just sent the wrong email. My apologies. Your card will arrive in 4-5 weeks.

Thank you for your membership,

Nate

Wow, Guess I need to apologize for a lack of patience.

Nate sure jumped on it with a followup email, I sent.

I just wanted my card replaced. Thanks for taking care of it.

RV Volunteers CONUS,

Thank you for your time and post. I would like to apologize for the problems with the email correspondence. Please send me a PM with you member number and I would be happy to get you some new cards. Thank you again for your time.


Mark F
Marcus' Rapid Response Team
goodsamcs@goodsamfamily.com

In the spirit of avoiding blame, I fully accept responsibility for the failure in communications. I should have taken a picture of the Good Sam Life Membership Card that I would like to have replaced.

:B Yep, before you lost it, of course.

Apparently reading is becoming a thing of the past. It seems many of the news articles I see online are Video.
Try sending them a video explaining your request. :B