DesertTracker
Feb 24, 2019Explorer
Not Renewing After 10+ Years
After paying the annual fee for RV plus cars for more than 10 years, I had my first opportunity to use the Roadside Assistance. After that experience, I will not be renewing. My car required towing close to the little town I live in but about 80 miles from the closest dealer (Cadillac). I understand that there would be additional charges due to the distance, but I was not prepared for the way Good Sam handles these situations. I was told to "pay $322 now to Good Sam or take my chances with the tow driver when he arrived". Needing a tow, I paid the $322 to Good Sam (visa over the phone). When the driver arrived, I was told the tow would have been "about $350" without Roadside Assistance. Over $1000 in Roadside Assistance dues over the years for a $28 dollar benefit? Additionally, when I had a similar situation with a motorhome with AAA, I was told there would be additional charges due to the distance, and received a small bill a couple of weeks later in the mail.
No more Good Sam Roadside Assistance for me.
No more Good Sam Roadside Assistance for me.