Forum Discussion

nettech207's avatar
nettech207
Explorer
Mar 19, 2015

Not worth it unless you upgrade to the premium

If you are considering getting GSRA then opt for the premium as the standard will only tow you to nearest repair shop. also be aware some of there customer support people need to learn allot of skills when dealing with people who are broken down in the middle of no where. I honestly had one of the worst experiences today using GSRA. and also if your in the middle of a city during rush hour your going to be on your own for at least 4 hrs before they will send someone out. Not saying it is all bad but don;t believe all the pretty pictures and words on the website about it .
  • Good Evening nettech207,
    Thank you for your post. I would like to get someone in contact with you so we can investigate your experience. Can you please private message me with your roadside assistance member number and a good contact number.

    Thank you...Rudy Good Sam Response team member

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,664 PostsLatest Activity: Jan 24, 2025