JewelsinMo wrote:
westernrvparkowner wrote:
westernrvparkowner wrote:
Glad you took the time and effort to find this forum, register and post your complaint. Apparently there is no chance that you got disconnected by either your cell phone or by accidentally being disconnected while being transferred to a different department like happens to me dozens of times a day whenever I call any call center. You are sure they deliberately hung up on you repeatedly, simply because you needed some basic assistance?
I sure wish they would put an end to these "Ask Marcus" forums. It is giving Good Sam and Camping World brands a bad reputation that really isn't deserved. There is no company more dedicated to serving the needs of the RVing community, yet for reason people feel the need to continually bash away at them for the most minor of perceived offenses.
Maybe Good Sam is just a evil company, with a call center staffed by employees trained to hang up on customers. But I still believe it is much more likely that either we are missing a whole lot of the story, or some simple technical glitch caused the poster to have their call cut off.
Really? And who do you work for...let me quess, please?
I work for the greatest employer in the world, myself.