Forum Discussion

jamesu's avatar
jamesu
Explorer
Aug 30, 2016

Pamphlets continue to come in the mail

Getting ready to hook up and take off for the Black Hills next week. Just received GS mailer with forms to complete to renew my roadside coverage.

My observation: as soon as I mail this completed form back with my check I will continue to receive GS mailers with roadside coverage offers as if I'm just a guy on the street that GS is fishing for business. They've got my business so please stop with more mailers already.

Because of my thoughts in paragraph #2, it makes me wonder about the type of service I'll receive when I really need it out on the road.

Your thoughts/feedback are appreciated.

2 Replies

  • Did you specifically call them and tell them to stop the mailings? If not, they will continue. They hope you will pass them along to your friends, kids, relatives, etc. Or that you moved out of the house and the next people will read the mailing.

    Having been involved in the in the mass mailing industry some, even after you call them, they will continue to show up for as long as 6 months. This is because to get the absolute best bulk mailing rates from the USPS they have to print them in advance with each brochure or envelope in zip code sequence down to all nine digits. Then the pallets are shipped to each post office where those zip codes are delivered from. This way the USPS doesn't have to do any sorting or labor handling at all except to give them to the delivering carrier already sort in house sequence.

    Part of the six month time frame also has to do with businesses having to figure out what all of there sales are going to be. And then every store can't have their Labor Day sales mailings all printed two weeks before Labor Day - there aren't enough printers so they're printed months in advance.

    If you haven't called GS, then call them.

    Bill
  • Hello jamesu,

    Thank you for your time.
    I apologize for the mailings, I will remove you from the list.
    We are confident you will be satisfied with your Good Sam Roadside Assistance membership.
    If possible, please send a private message with the address you are receiving the mailings.

    Thank you,
    Ella
    Good Sam Care Team

About Customer Support

Our Customer Service team is available to assist you any time between 6am-10pm MST. Ask a question about your account, recent order, and more.2,673 PostsLatest Activity: Aug 15, 2025