Forum Discussion
tomgagne
Sep 03, 2014Explorer
Thanks for the feedback and varying opinions. The provider and the tow are from the same company, GSRA offered the mechanic while I was on the phone with them. Btw The tow/repair company has been fantastic. I have the latest brochure for the service,it's on the web site, I don't see where it's states one or the other.
The mechanic quickly determined that he couldn't fix it, I called GSRA back, and since I was in a "safe place" they wouldn't authorize the tow. Again thanks everyone, I think the general expectation and the interpretation of services provided in the member benefit brochure is flawed at best.
And yes don't ever accept the offer of a mechanic unless you're a mechanic and you tell them what to bring.
The mechanic quickly determined that he couldn't fix it, I called GSRA back, and since I was in a "safe place" they wouldn't authorize the tow. Again thanks everyone, I think the general expectation and the interpretation of services provided in the member benefit brochure is flawed at best.
And yes don't ever accept the offer of a mechanic unless you're a mechanic and you tell them what to bring.
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