Received an envelope from Good Sam that there was an invoice enclosed. Kelly left it laying out and it has our “new membership cards” and an invoice for continued ERS. Problem is…. we have never signed up for ERS, so it is a phony invoice wanting us to send money thinking that it is real.As soon as I can find some real Monopoly money, I’ll be sure to pay this invoice. Just a prime example of upstanding business practices and corporate integrity.

Typical sneaky ploy and the signature style of the CEO.

Hello ThePowells,Thank you for contacting Good Sam, I apologize for the error with the mailing you have received. I would like to look into this issue further.Please provide your contact number in a private message.Thank you,EllaGood Sam Care Team

Federal LawFederal law prohibits any mailing which is “in the form of, and reasonably could be interpreted or construed as, a bill, invoice, or statement of account due” but is, in fact, “a solicitation for the order by the addressee of goods or services,” unless the mailing includes the following notice:This is a solicitation for the order of goods or services, or both, and not a bill, invoice, or statement of account due. You are under no obligation to make any payments on account of this offer unless you accept this offer.Federal law requires that this notice (or one like it) be printed on the face of the mailing in “conspicuous and legible type in contrast by typography, layout, or color with other printing on its face.”The Minnesota Attorney General's Office sums it up nicely.Ref: Minnesota Attorney General's Office on Fake InvoicesIt never hurts to read up on your rights ;)

A very common business practice. I get them from magazines, Good Sam, AARP, and others. They all go into the shredder.

Phony Good Sam ERS Invoice | Good Sam Community

24 Replies

Good_Sam_Care_T
Explorer II
Nov 13, 2017
Hello,

I am closing this thread.
Please see the forum rules regarding political and religious posts, pictures, links, signatures are not allowed.

Thank you,
Good Sam Care Team
ThePowells
Explorer
Nov 12, 2017
TinyoneRV wrote:
"Marcus has said that he does not desire to have Kelly and me as customers."

Huh? You said GS was correct. You had purchased GSRA and the notice you received was not fraud but a misunderstanding. Now Marcus doesn't want you as a customer? Would appreciate a further explanation.

https://www.cnbc.com/2017/08/16/marcus-lemonis-if-youre-ok-with-what-trump-said-dont-shop-at-my-business.html

That's why. He hasn't wanted us a customers, and we have obliged.
1968mooney
Explorer
Nov 10, 2017
I can't reach your butt and yes you are stupid. If the bill was from your Dr. would you go on Facebook and accuse them of trying to defraud you. I doubt it. You would probably call the office and check it out. Because it's CW you go off on a tangent and try to defame them. It's post like these that make me question all the complaints.
Sam_Spade
Explorer
Nov 10, 2017
TinyoneRV wrote:
"Marcus has said that he does not desire to have Kelly and me as customers."

Now Marcus doesn't want you as a customer? Would appreciate a further explanation.

No, that was earlier and was strictly a political prejudice.

Some people feel the need to inject political biases into EVERY discussion.
TinyoneRV
Explorer
Nov 10, 2017
"Marcus has said that he does not desire to have Kelly and me as customers."

Huh? You said GS was correct. You had purchased GSRA and the notice you received was not fraud but a misunderstanding. Now Marcus doesn't want you as a customer? Would appreciate a further explanation.
ThePowells
Explorer
Nov 09, 2017
Okay Y'all, I owe the members of both forums and the Good Sam organization an apology....

Kick me in the butt and call me STOOPID

I received a call a short while ago from a perky young lady at Good Sams who identified as Ella.

After talking to her, evidently in the rush of starting to buy all the mandatory "stuff" required to be a happy camper in our brand new coach, we did purchase the GSRA plan (at a serious discount). SWMBO and I have looked high and low, hither and yon, and haven't found anything where we bought the plan. I lost track of the memory early on, as roadside assistance was a constant thought as much as a constant topic on the major RV forums.

For all I have mislead, I am truly sorry.

We have enrolled with Coach-Net for a variety of reasons, mainly because Marcus has said that he does not desire to have Kelly and me as customers.
Good_Sam_Care_T
Explorer II
Nov 09, 2017
Hello ThePowells,

Thank you for providing your contact information, I have responded to your private message.
I will reach out to you later today.

Thank you,
Ella
Rapid Response Coordinator
ThePowells
Explorer
Nov 09, 2017
I have sent a PM to Ella asking her to call me. Considering the window of time it is possible that we went to CW, and I know that we joined them for the clu"b pricing" but I wouldn't have be predisposed to get the roadside at that point. I have sent an IM to get more information about this. this would have been between the time we did the PPW and took delivery.

I will update the board after this hallucination manifests a modicum of reality.
1968mooney
Explorer
Nov 06, 2017
Good Sam Care Team wrote:
Hello ThePowells,

We were able to find the Roadside membership you purchased at a Camping World location in February of 2017. This mailing would have been a renewal notice for that membership.
Please send me a private message with your contact number and we can discuss this further if you wish.

Thank you,
Ella
Good Sam Care Team

As per your original post "I HAVE NEVER PURCHASED ROADSIDE SERVICE".
Remarks like this make me leary of any complaints posted on this forum.
Good_Sam_Care_T
Explorer II
Nov 06, 2017
Hello ThePowells,

We were able to find the Roadside membership you purchased at a Camping World location in February of 2017. This mailing would have been a renewal notice for that membership.
Please send me a private message with your contact number and we can discuss this further if you wish.

Thank you,
Ella
Good Sam Care Team