Pilot app not accepting GS membership number

Question

I installed the Pilot/Flying J app. It asked for my Good Sam membership number to link the rewards. I entered the membership number from my home-printed card with the response that it was not a valid Good Sam membership number. I backed out and tried again. Same result. I triple checked that I was entering the number correctly. The app has access to the camera to scan a bar code on the card but there is no bar code. Any ideas?

unknown23 · Answer

I am having the same problem. My Good Sam membership card does not have enough mumbers&nbsp;

mbutler1989 · Answer

CalePI am having the same issue.&nbsp; I am going to send you my info as well.

blazing110 · Answer

I just downloaded the PFJ app via the Good Sam website link and have the same issue. The app wouldn’t accept my membership #

cale_p · Answer

Hi dfoster ,&nbsp;
I'm sorry to hear that you're having trouble. I was able to access your membership in our system and confirmed that it's still active. Can you DM me the Good Sam Membership number you are using so I can ensure it is the right one and help you link your accounts?
Thanks

cale_p · Answer

mbutler1989&nbsp;, Oh no! Sorry to hear that.&nbsp;
Confirming that I received your DM. I'm looking into this now. Thank you&nbsp;

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Pilot app not accepting GS membership number

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