^^^ I agree completely. The odd part on this one is apparently GS will reimburse them for the tow, so they are being charged and paying the $1,400 anyway. The bad part is now the bad press and poor feelings with the OP - and anyone else considering GS.
As a disclaimer - we have GSRA, and like all RSA we hope to never need it. We had CoachNet back in the day and used it once with great results. I'd hope the same if we ever needed our GSRA, however based on this one, and how close they actually were to a very major trucking/truck stop hub, if they couldn't find a truck here where the heck CAN they find one? Finding a tow truck in that area should have been as easy as finding an RV at a campground.
