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9yearMember's avatar
9yearMember
Explorer
Apr 18, 2017

Platinum RA 9 yr member not helped on a Sunday

Deeply discouraged with GOOD SAM from the help of our roadside assistance coverage. Being a member for 9 years we finally needed them badly. On Sunday April 8, 2017...( Yes....'SUNDAY')..... Our Cla...
Roadside Assistance
GSRoadsideAssis's avatar
GSRoadsideAssis
Explorer
Apr 22, 2017
Hello Noel,

Thank you for your time and post. Unfortunately we do not have the email from 2014, but you are correct that if the nearest willing and able facility cannot do the repairs that you are eligible for another tow.

Take care,

David
Good Sam

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