Poor customer service and overcharged!
Last Friday we experienced our first use of the RV Roadside service after paying for the service for numerous years. After a long hold period we finally reach a rep to inform them we had a tire failur...
Forum Discussion
Reasonable cost would have been; BUT YOU chose not to carry a spare so you are at the mercy of the company that sold you the tire NOT GOOD SAM. They will pay for the change of your tire! If you have to buy one at the time, of course you will pay a lot more.
Additionally GOOD SAM does not pay for the removal of exhaust parts. The will pay the travel time for the repairman to come to the site of your breakdown. THE BILL IS YOUR DIME.
You have had the GSRA for years and never bothered to investigate what you were paying for SHAME ON YOU.
Was the price the company NOT GOOD SAM high? probably!
out of line most likely not.
DID YOU demand an itemized bill from the company that charged you?
Please consider who you should be upset with. GSRA lived up to the contract. The dispatched someone to help you. YOU CHOSE TO BUY A TIRE at the side of the road in an Emergency situation. If you carried a spare there would have been no charge for the tire change. The guy who cut off the parts probably has a one hour minimum for labor. Wile $200.00 may seem like a lot, most RV dealers shop rate is above $100.00 per hour so you paid extra for the side of the road repair.
The free enterprise system at work.
YOUR BEEF IS NOT WITH GOOD SAM
Additionally GOOD SAM does not pay for the removal of exhaust parts. The will pay the travel time for the repairman to come to the site of your breakdown. THE BILL IS YOUR DIME.
You have had the GSRA for years and never bothered to investigate what you were paying for SHAME ON YOU.
Was the price the company NOT GOOD SAM high? probably!
out of line most likely not.
DID YOU demand an itemized bill from the company that charged you?
Please consider who you should be upset with. GSRA lived up to the contract. The dispatched someone to help you. YOU CHOSE TO BUY A TIRE at the side of the road in an Emergency situation. If you carried a spare there would have been no charge for the tire change. The guy who cut off the parts probably has a one hour minimum for labor. Wile $200.00 may seem like a lot, most RV dealers shop rate is above $100.00 per hour so you paid extra for the side of the road repair.
The free enterprise system at work.
YOUR BEEF IS NOT WITH GOOD SAM
