Poor customer service and overcharged!
Last Friday we experienced our first use of the RV Roadside service after paying for the service for numerous years. After a long hold period we finally reach a rep to inform them we had a tire failur...
Forum Discussion
SLWNM wrote:
Darsben: We contacted the tire service co that was dispatched on Saturday. They would not tell us what the costs of the tire or roadside service. They stated they are not allowed to do so per their contract. No one would provide an itemized billing of the service. Not the GS roadside center or the tire shop. Our agreement with GS includes reasonable costs for services yet no one including GS will provide an itemized billing. The roadside service told us we were paying the flat rate for the service whether it was $10 or $200 dollars. Slamming my posts with insults regarding our expectation of the service was not necessary. I hope your next trip is free of any type of mechanical problems or unexpected roadside down time.
I would dispute that on your Credit Card and let them Prove the charges.
I would NOT have given them the card for the additional charges. I would have told them to go pound sand.
