Poor customer service and overcharged!
Last Friday we experienced our first use of the RV Roadside service after paying for the service for numerous years. After a long hold period we finally reach a rep to inform them we had a tire failur...
Forum Discussion
darsben wrote:
What my response deserves is for people to READ THE CONTRACT before it is needed.
You are entitled to have your spare that is already on a rim and inflated installed on your vehicle.
AND you have to read it carefully....and think about it too.
For instance, it says they will mount your inflated spare as part of the covered service OR they will tow it in. It does NOT say what happens if your spare is good but just low on air. It does NOT say who makes the call about whether to buy a new tire or tow it in.
So......if cost is your primary concern, maybe having them TOW it in is the best choice. That way you should be able to get a new tire for less than $600 and not have to pay extra for mounting, etc. Also any other damaged parts can be fixed cheaper too.
Anybody giving odds about:
If you call them and say you have a flat and your spare is low on air and you wanted it towed in.......what they will say about that ??
