AEmerson wrote:
Hello AllegroD
Thank you for sharing your concerns regarding personally identifiable information as it relates to Good Sam.
Good Sam provides account lookup access to Good Sam Parks through a secured login to confirm Good Sam Club membership to enable the park to apply the Good Sam member discount for members who don't have proof of membership with them at check in or time of reservation. The information is not shared for marketing or other purposes.
We will continue to ensure that we provide limited information to Good Sam Parks on our members as it relates to personally identifiable information.
Thanks,
Ann Emerson
VP, Good Sam
Dear MS Emerson,
That is good to know and I commend GSE for having that policy. But members PERSONAL Home Addresses need to be removed from that lookup function.
Secondly the park who alerted me to this situation was using the lookup before I even checked in and reading my address back to me on the phone when I first called.
I carry my Good Sam Card and that does not have my address on it and this is all the parks need.
I hope that this will be addressed and changed.
As the OP of this thread I am still waiting to hear about the policy review I was assured was going to take place.
Thank You and
Best Regards
