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Biggyniner's avatar
Biggyniner
Explorer
Aug 05, 2014

Purchased plan at dealership, how do I cancel

Hello,

I read the fine print and it said that I have to return to the dealership I bought it from or send it in to some address? I left multiple Voicemails on one of the Finance guys phones and have had no response (Wood Village CW). Can someone here advise how I can cancel my ESP?

Thanks

6 Replies

  • Hello Scott, as per our email conversation I have sent you a personal email. i await your reply.

    Chris
  • Scott Blanc wrote:
    Chris,

    If you can send me a private e-mail to the address below with your full name and ESP Contract number I will get this taken care of.


    Email with details sent, I await your reply.

    Chris
  • Good luck. We made that same mistake when we bought ours at the Meridian Idaho store last year. Called back the next day and cancelled. It took us four months and many, many phone calls before they refunded the premium.
  • Scott Blanc wrote:
    Chris,

    If you can send me a private e-mail to the address below with your full name and ESP Contract number I will get this taken care of.


    I will once I get home and have that information.

    Chris
  • Biggyniner wrote:
    Hello,

    I read the fine print and it said that I have to return to the dealership I bought it from or send it in to some address? I left multiple Voicemails on one of the Finance guys phones and have had no response (Wood Village CW). Can someone here advise how I can cancel my ESP?

    Thanks

    If it says you have to return it I would do so immediately if you mail it it should be with a tracking number. Do not take anybodies word that is not in the contract. You have a written contract and are bound by its terms. If things go south then the contract will govern. Someone saying the problem will be taken care of is not going to cut it if you go to court. To me it seems as if you are trying to get by without expending any effort. I hope it works out for you.
  • Chris,

    If you can send me a private e-mail to the address below with your full name and ESP Contract number I will get this taken care of.

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