Question About Roadside Assistance
Hello! I am currently trying to find a replacement service for roadside towing assistance after AAA left us stranded. We currently pay for their RV package which includes assistance with trailers un...
Forum Discussion
UsualSuspect wrote:jake2250 wrote:wbwood wrote:powderman426 wrote:wbwood wrote:
So you are going to have to call them anyway to get them to cancel the pending charge.
Not really. He can just contact his CC company and tell them he didn't get what he paid for and have the charges removed.
Once again, another phone call. If you are going to make a phone call, why not call them to see what's up.
Maybe I missed the magic of a phone? The person at Good Sam needs to be on the computer to make the transaction happen! How would a phone to there head make a computer transaction any easier? I believe calling them and getting upset with some one else would make matters worse? Good Sam has a full page web site just for Road Side Assistance you can compare coverages, choose your plan and sign up right there on the site! No where does it say I needed to CALL to complete transaction.. Magical Good Sam provides a place where I can PAY using my Credit Card,,Applied and PAID for right there on the site,, Was actually easy,,,,,,,,,So I thought!! I even downloaded the FREE app to my phone so I could just request service With Out having to dial 1-800-------,,Sounded wonderfully Magical!!!
So,, to summarize my thought on that,,,,,,1-800 Walk the operator thru how to sign me up wasn't what I was looking for!! Moving on!
So there was a glitch in a system somewhere, happens every once in a while. I guess you can't cancel the charge with your CC Company over the internet so you have to call. Either way it is a phone call, no sure why 3 days later you have not called either one to fix the issue. On your other thread about 6 hours ago they asked you to send them a PM, not call them to fix it. That is even easier than a phone call.
Yep well,, Three days later and NO reply to my PM's,,, Calling an operator at GS isn't going to FIX it,, oh just a glitch like a blink on the TV,, Well SOME ONE had my Credit Card number AND Good Sam HAD NO record of that?? Whew,, glad I didn't sweat that one, Easy for you sit in your computer chair and TELL ME what I should and Shouldn't do.... Give me your CC number and I will try it again with GS,,hope they work that glitch out!!! PS,,Good Sam has all of my information with Daytime phone number,,,, Not a peep as of yet!!
