Forum Discussion
UsualSuspect
Apr 29, 2014Explorer
Juzaxadar wrote:
There have been multiple posts about this issue. I'm new and considering a GS membership with RSA. Customer service is paramount because it instills confidence and keeps customers coming back. They can change tires and assist travelers perfectly and in a friendly manner all day long, but it won't mean a hill of beans if the people on the phone can't quickly and effectively communicate and process new memberships.
It looks like one person had typos, not sure on the others, but they all appear from the same time frame. Just a thought, but folks can come here and post since the owner of the site is also the GSRA, the other company has no place to do this. I also doubt most folks post when it works as it should.
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