RAPID RESPONSE TEAM FLAT OUT LIED TO ME
I thought Marcus' Rapid Response Team was there to help resolve problems, NOT LIE TO US.
On 7/23/2014, I posted a comment on here titled "Serious issue with Good Sam Roadside Assistance" in which I complained about a provider GSRA sent to my m/h for "no brakes". The provider was Orlando Emergency Roadside Service. They showed up, said they couldn't fix the problem but hammered my credit card for $600.00. Never got an invoice. Anyhow, I was threatened with arrest on felony charges by the provider if I called my credit card company. This was all done in emails.
The Rapid Response Team contacted me. I provided all the emails. They informed me via "Email". Here is the text:
FYI
Orlando emergency road service has been deactivated for future use
Thank you,
Tony
Allstate Roadside Service
I asked how he was involved with GSRA and got this reply:
We are contracted with them to handle their provider network. Good Sam is still a separate entity but the 2 companies have a good working relationship. Thank you for being a part of the Allstate family.
Thank you,
Tony
Allstate Roadside Service
Now another RV'r with GSRA just posted on these forums he just got ripped off for $700.00 by Orlando Emergency Roadside Service. The same company that the rapid response team CLAIMED they had terminated their contract with.
Now we have 2 GSRA customer's that have been ripped off recently by the same GSRA provider. The RAPID RESPONSE TEAM LIED TO ME and sent this company out to rip off another of their customers.
SHAME ON MARCUS AND HIS TEAM!
READ THIS NEW THREAD: http://forums.goodsamclub.com/index.cfm/fuseaction/thread/tid/27952861.cfm
On 7/23/2014, I posted a comment on here titled "Serious issue with Good Sam Roadside Assistance" in which I complained about a provider GSRA sent to my m/h for "no brakes". The provider was Orlando Emergency Roadside Service. They showed up, said they couldn't fix the problem but hammered my credit card for $600.00. Never got an invoice. Anyhow, I was threatened with arrest on felony charges by the provider if I called my credit card company. This was all done in emails.
The Rapid Response Team contacted me. I provided all the emails. They informed me via "Email". Here is the text:
FYI
Orlando emergency road service has been deactivated for future use
Thank you,
Tony
Allstate Roadside Service
I asked how he was involved with GSRA and got this reply:
We are contracted with them to handle their provider network. Good Sam is still a separate entity but the 2 companies have a good working relationship. Thank you for being a part of the Allstate family.
Thank you,
Tony
Allstate Roadside Service
Now another RV'r with GSRA just posted on these forums he just got ripped off for $700.00 by Orlando Emergency Roadside Service. The same company that the rapid response team CLAIMED they had terminated their contract with.
Now we have 2 GSRA customer's that have been ripped off recently by the same GSRA provider. The RAPID RESPONSE TEAM LIED TO ME and sent this company out to rip off another of their customers.
SHAME ON MARCUS AND HIS TEAM!
READ THIS NEW THREAD: http://forums.goodsamclub.com/index.cfm/fuseaction/thread/tid/27952861.cfm
